Microsoft Dynamics CRM Certification Training

Course Overview

Microsoft Dynamics CRM is a software program for customer relationship management developed by Microsoft.

Its center of attention is on sales, marketing, and other service-oriented sectors, but Microsoft has been marketing Dynamics CRM as a CRM platform and has been encouraging partners to use its once proprietary, now Open Source-based framework to change it.

Microsoft Dynamics training will help certified professionals to drive the sales productivity and marketing effectiveness for running the business, handle the whole customer support chain and provide social insights, business intelligence, and tons of other out-of-the-box functions and features.

Microsoft Dynamics CRM also provides inclusive mobile support for using CRM applications on mobiles and tablets.

Microsoft Dynamics CRM is a software application-based client-server like Microsoft SharePoint. Clients & customers get the right of entry into Dynamics CRM either by utilizing a browser or by a thick client plug-in to Microsoft Outlook.

Accessing CRM

Now here are some of the best options to access Microsoft Dynamic CRM, are as follows:-

Browser.
Mobile & tablets.
Outlook.

Furthermore, the Dynamics CRM assists Microsoft Dynamics CRM developers familiar with the developer technologies of Microsoft to figure out how to change and extend Microsoft Dynamics CRM.

This course covers core subjects like:-

Existing capabilities of Dynamics CRM.

CRM Application Modules

Key entities

Platform

Deployment types.

Authentication.

Who Should Take The Microsoft Dynamics CRM Training?

Advantages of Microsoft dynamics certification

Now here are some of the remarkable benefits of Microsoft Dynamics certification, are as follows:-

Microsoft Dynamics CRM certification enhances the professional credibility of all such certified professionals.

The Microsoft Dynamics CRM tutorial expands the knowledge and skills of young aspirants & professionals preparing you for more job responsibilities.

Microsoft Dynamics certification serves as a portable proof of ability.

Top Hiring Company

Industry Trends

Course curriculum / Syllabus

Microsoft Elements CRM Modules

Microsoft Elements CRM Client Interface
CRM 2011 Basics
Microsoft Elements CRM in Your Organization
Customer Records
Record Possession and Assignment
Using Exercises to follow Client Interactions
Finding and Keeping up Your Data
Using Copy Detection
Subject Tree in CRM 2011
Microsoft Elements CRM for Microsoft Office Outlook
Microsoft Elements CRM 2011 and Outlook Integration
Record the executives in the Viewpoint client
Use CRM 2011 for Outlook E-mail the board
Multiple Perspectives and Contingent Formatting
Creating Mail Union Documents
How to use CRM 2011 for Viewpoint with Disconnected Access

Introduction to Deals Management

Overview of the Business Procedure in Microsoft Elements CRM
Core Records in the Business Process
Tracking Contenders and Overseeing Deals Literature
Working with Leads
Working with Opportunities
Sales Procedures, Work processes and Dialogs
Sales Request Processing
The Microsoft Elements CRM Deals Request Process
Opportunities, Statements, and the Business Process
Working with Orders
Working with Invoices
Introduction to Showcasing Automation
Benefits of Shut Circle Marketing
Creating and Utilizing Showcasing Lists
Marketing Efforts and Brisk Campaigns
Concept of Quick Campaigns

Introduction to Showcasing Campaigns

Creating a Showcasing Campaign
Creating and Utilizing Effort Templates
Process of Importing Leads
About the Trainer

Microsoft Dynamics CRM Training FAQ’s:

1.What is Microsoft Dynamics?

Microsoft Dynamics is a customer relationship management software tool developed & designed by Microsoft.

2.What is the role of a Microsoft Dynamics CRM developer?

- The role of Microsoft Dynamics CRM developer is to install Microsoft Dynamics CRM Solutions by collaborating with other software professionals along with developing & maintaining a platform roadmap.

3.What kind of products Microsoft Dynamics offers?

Microsoft Dynamics offers two types of products as given below:-

CRM Online
CRM On-Premise

4.What is Microsoft Dynamics ERP?

Students who don’t know, Microsoft Dynamics ERP is all about a line of enterprise resource planning (ERP) and customer relationship management software applications

5.What are the ERP products of Microsoft Dynamics?

The major ERP products of Microsoft Dynamics are Dynamics AX, Dynamics GP, Dynamix SL, and Dynamics NAV for various business purposes & levels.

6.What is Microsoft Dynamics nav?

Microsoft Dynamics NAV is a product of the Microsoft Dynamics family & this app helps with finance, manufacturing & customer relationship management