Salesforce is an American cloud-based software company that offers customer service, application development, customer relationship management (CRM) software, and application focused on sales and customer service marketing. Salesforce services allow companies to use cloud technology for better interaction with consumers, potential customers, and partners. Organizations may track the market to customers, track customer activity, and many more services with the help of Salesforce CRM. Salesforce also offers several features and several tools businesses that can use in improving customer relationships such as customer data management, customer support, customer segmentation, etc