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Business Process management involves several methods or tools to model, improve, automate, discover, optimize, measure, and analyze business processes. It helps in lowering the business’s operational prices through reduced waste and improves the overall efficiency of the team. The main aim of the business process management technology is to drive continuous scalability, operational efficiency, and improvement through the use of a holistic model approach, improving, optimizing, and examining business processes in the company that help in achieving strategic business goals including the improvement of customer experience framework.

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